Shipping & Returns
All orders are shipped by DPD and are tracked, a signature is required on delivery.
If orders are placed before 1pm they will be shipped the same day. We will email you once it has shipped. If there are any delays we will notify you by email.
We will email you when your order ships automatically. A tracking number is provided. While all CBD Ireland products are 100% legal we do send all of our orders in discreet packaging. The driver will not leave your package in a letterbox or other remote location for security reasons, please ensure someone is at home to accept your delivery.
Dukelen Oils Limited Stockist and Distributors: Depending on stock levels please allow 1-10 working days for your order to be shipped. In most cases, stockist orders will ship out within 1-2 days. It is highly advised to take this shipping time in consideration when ordering to ensure you have our products when you require them.
You may return unopened items within 14 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect item, etc).
You should expect to receive your refund within 15 working days of giving your package to the return shipper, however, in many cases the time period will be less. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request.
If you need to return an item, please click here and fill in the return document with your order number and details about the product you would like to return. We will respond quickly with instructions on how to return items from your order.
Shipping & Delivery
What countries do you ship to?
Republic of Ireland
UK & Northern Ireland
Cost of Shipping:
Republic of Ireland: €6 per order
UK & Northern Ireland: €8.50 per order
Republic of Ireland: 1-2 days
UK & Northern Ireland: 1-3 days
Europe: 2-5 days