Subscribe to our mailing list and receive 10% off
FREE Shipping on all orders over €60 to ROI
Follow us on

Terms & Conditions

    1. This website is the property of Dukelen Oils Limited having its registered office at 35 Patrick Street, Waterford, Ireland,  X91 YP99, registered company number 602684, Vat N.o. IE3467072MH, Phone +353 051 580878, Email, Legal Form (hereinafter referred to as the “Company”). All material on this website is copyright of the Company and may not be used or reproduced in any way or form without the express written permission of the Company or its authorised representatives or agents.
    2. These terms and conditions (hereinafter referred to as the “Terms”) govern your accessing and use of the website (hereinafter the “Website”) and will also govern your purchase of the products we sell (hereinafter referred to as the “Products”) from the Website and by using the Website you acknowledge and agree to be bound by these terms and conditions in full and therefore form a legally binding contract between the Company and you. These Terms must be read carefully before you continue to use the Website or purchase any Products from the Website. By using the Website you agree that the exclusions and limitations of liability set in the Terms are reasonable.
    3. The Company reserves the right at its sole discretion and without any notice to you to change these Terms under which the Website and the Products are provided to you and such amended Terms will apply to your use of the Website and purchase of Products from the date and time that the amended Terms are published on this website. It is your responsibility to ensure that you are aware of the content of these Terms at any time you use this Website or purchase Products from the Company through this Website.
    4. You must be over eighteen (18) years of age to use this website. Your use of this website and therefore acceptance of the Terms constitutes your representation and warranty that you are over eighteen (18) years of age.
    5. This website uses cookies and you hereby consent to the Company’s use of cookies in accordance with the terms of the Company’s Privacy Policy.
    6. CBD Ireland reserves the right to change these Terms and Conditions at any time.

The Information on this Website and the Products We Sell

    1. The Website and the information that appears in and on the Website has been produced with care, skill and diligence, however, the information contained on our Website and product pages may contain inaccuracies and errors for which the Company accepts no liability, as set out below.
    2. Any additional or separate notices, disclaimers and terms may be set out in the Website other than in the Terms and also apply to your use of the Website. By accepting these Terms you also hereby agree and accept the notices, disclaimers and terms that are set out elsewhere on the Website

Pricing and Payment

    1. Occasionally, an error may occur and goods may be either incorrectly priced or described in which case we will not be obliged to supply the goods at the incorrect price or in accordance with the incorrect description or at all. We reserve the right to correct any errors from time to time. We will (at our discretion) either cancel your order and refund the price you have paid or use reasonable endeavours to contact you and ask you whether you wish to continue with the order at the correct price or correct description. If we are unable to contact you or you do not wish to continue with the order at the correct price or correct description, we will cancel your order and refund the price you have paid.
    2. Confirmation of receipt of order is subject to stock availability and does not constitute a binding contract.

Promotion Code/Coupon

    1. Promotion codes are only valid for orders placed online.
    2. Promotion codes entitle you, at the time of ordering, to a saving on a new order placed with CBD Ireland.
    3. CBD Ireland reserves the right to decline to accept orders where, in its opinion, a promotion code is invalid for the order being placed.
    4. Promotion codes are only valid on specific products while stocks last and may be withdrawn at any time.
    5. Only one promotion code can be used per order.
    6. Promotion codes are not valid in conjunction with any other promotion. Offer is not valid on sale items or other discounted items.
    7. In the event of product returns, refunds will be given for cash used in the original purchase once the discount is applied, less any shipping, gift wrap or gift card costs charged on the original order.
    8. In the event of part of the order being returned, the value of the discount applied on that order will be spread between the goods proportionately. The sum in cash exceeding this value, less any shipping, gift wrap or gift card costs charged on the original order, will be returned to the customer. The promotional discount will not be applied to replacement items, if the offer is still valid at the time of making a return – you should place a new order using the original promotional code.
    9. In the event of part of the order being returned, the value of the promotion code will be deemed to be spread between the goods proportionately. The sum in cash exceeding this value, less any delivery or gift box costs charged on the original order, will be returned to the customer.
    10. In the event of any returns meaning that the order no longer qualifies for the promotion advertised, CBD Ireland reserves the right to deduct the value of the offer from the refund.
    11. In promotions where there is a free or half price item when purchasing multiple items, please note that the discount will be applied to the cheapest item.

Refer a Friend Voucher/Coupon

    1. Receive a free €10 voucher when you refer a new customer to CBD Ireland. Once the new customer signs up they will receive a free €5 voucher which will be added to the checkout automatically once they have made a purchase of €30 or more on the CBD Ireland website. Your voucher will be activated once the newly referred customer makes a purchase of €30 more. You will receive this voucher via email or you can access it via “My Account” in the “Refer a Friend” tab.
    2. Refer a Friend coupons can not be used with other coupons used on the CBD Ireland site or sale items.

Health Information

    1. The information on the Website is provided on an “as-is” basis and should be used for guidance purposes only. Nothing on this website should be considered or construed as medical advice or used to diagnose or treat any medical conditions. Please read the “Hemp Oil Disclaimer” at which forms part of these Terms. You should consult your doctor or other medical practitioner if you intend to use the Products for any medical purpose. None of the Products are intended to diagnose, treat or cure any disease or condition. Any and all statements in the Website have not been evaluated by the FDA or any other equivalent national regulatory agency. Your use of any information or materials on the Website or of the Products is entirely at your own risk and the Company is not liable for any and all loss howsoever caused arising out of your use of the Products and/or Website as set out hereunder. It shall be your own responsibility to ensure that the Products and information available through the Website meet your specific requirements. You should read and understand the labels and packaging of any Product you purchase from the Website and/or the Company. The sole responsibility is on you to ensure that you are satisfied to consume or use the purchased product.

Terms of the License to Use the Website

    1. Unless otherwise stated, the Company and/or its licensors and assigns own the intellectual property rights in the Website and in all materials on the Website, including but not limited to text, images, website design and layout, and trademarks (hereinafter the “IPRs”). All IPRs are expressly reserved subject only to the terms of the limited license we grant to you as follows:
    2. You may view, print or cause to be downloaded into your browser cache the IPRs strictly for your own personal use, subject to the restrictions set out in the Terms.
    3. You are expressly prohibited from:
      • republishing material from this website (in any manner or form whatsoever),
      • offering to sell, lease, licence or sub-license, distribute or re-distribute any of the IPRs,
      • utilise, demonstrate or show any of the IPRs in public or in any form of media whatsoever,
      • use any of the IPRs for a commercial purpose in any manner whatsoever,
      • Access or edit the website in any way that is not expressly permitted by the Terms.

Acceptable Use

    1. Your use of the Website must not cause, or be intended to cause, damage to the Website, nor must it cause any impairment of the accessibility, functionality or availability of the Website. Your use of the Website must not be, nor may it be intended to be, harmful, illegal, unlawful or fraudulent, nor may it be carried out or intended to be carried out in connection with any such activity.
    2. You are not permitted to use this website to copy, store, host, transmit, send, use, publish or distribute any material which constitutes, is related to, or is intended to assist in, any spyware, trojan horse, virus, worm, rootkit keylogger or other malicious computer software, application, or code.
    3. You are not permitted to conduct any data collection activities, including automated or systematic data collection, including but not limited to data-harvesting, scraping, data- extraction and/or data-mining, on the Website or in relation to the Website without the express written consent of the Company.
    4. You must not use this website to transmit or send unsolicited commercial communications, nor may you use the Website for marketing or related purposes without the express written consent of the Company.

Restricted Access

    1. Certain areas of the Website are restricted to employees and authorised agents of the Company and the Company hereby reserves the right to restrict access to any and all areas of this website at its sole discretion.
    2. The Company provides you with login details to enable you to access areas of this website which are restricted pursuant to section 14 herein you must ensure that the user ID and password are kept secure and are not passed on to any third parties. If the Company provides you with such login details it reserves the right to disable such access at its sole discretion without any notice to you or explanation of the reasons thereof.

Limited Warranties

    1. The Website and the information provided herein are provided on a strictly “as-is” basis. The Company does not warrant the accuracy or completeness of the information provided on the Website nor does the Company commit to ensuring that the Website remains available, accessible, or usable, nor does it warrant or represent that any and all materials on the Website are kept up to date, accurate or complete. To the full and maximum extent permitted by applicable law the Company hereby excludes all representations, warranties and conditions relating to, and/or arising directly or indirectly out of, your use of the Website, including, without limitation, any warranties implied by law in respect of quality, fitness for intended purpose and/or any requirement for the use of reasonable care and skill.
    2. Without prejudice to the generality of section 16 herein, the Company does not make any warranties or representations that:
    3. the Website will be available when required or upon demand, or available at all, or
    4. that the information on the Website is complete, accurate, true or non-misleading.
    5. Nothing on this website shall constitute, nor is it intended to constitute, advice of any kind whatsoever. If you require advice in relation to any matter, information, details or facts set out in the Website, be it medical advice, legal advice or advice in relation to financial matters, you should consult an appropriate professional.

Limitation of liability

    1. In no event will the Company be liable to you, including but not limited to liability based on breach of contract, tort (including negligence), product liability or otherwise, in relation to the contents of, or use of, or otherwise in connection with, this website and/or your purchase and use of the Products for any direct, indirect, special, punitive, exemplary or consequential loss or damage of whatsoever kind, including but not limited to business losses, loss of revenue, loss of income, loss of profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data. These limitations of liability apply even if advised of the possibility of such damages.
    2. You hereby accept and agree that the limitations of liability and warranty as set out in these Terms will extend to the Company’s directors, officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as The Company.
    3. Nothing in these Terms will exclude or limit the Company’s liability in respect of death or personal injury caused by the Company‘s negligence. These Terms do not exclude or limit in any way our liability for any matter for which it would be unlawful for us to exclude or attempt to exclude our liability.

Force Majeure

    1. The Company accepts no responsibility whatsoever for the performance of any obligations under the Terms or arising out of your use of the Website in the case of an event outside the Company’s reasonable control, including but not limited to lockouts, strikes, inoperability of third-party computer or payment systems or networks, “acts of God”, fire, earthquake, storm, flood or other natural disaster, civil unrest, acts of terrorism, sabotage of or malicious damage to equipment or data or this Website or damage to or destruction of premises.


    1. You hereby indemnify and hold harmless the Company and warrant and undertake to keep the Company indemnified against any damage, loss, costs, liabilities and expenses (including but not limited to legal costs and any sums paid by the Company in settlement of any claim or dispute) for which the Company suffers or incurs arising out of any actual or intended breach by you of any provision of the Terms or arising out of any claim or allegation that you have breached any provision of these Terms.

Green Friday T&C’s

  1. Green Friday Discount Week 2020 runs from Wednesday 25th November – Monday 30th December 2020
  2. Online discount will be 50% for 2 hours 9-11am on the 27th Novemeber and 25% there after until Monday 30th December.
  3. Discount is already added to the products.
  4. Discounts apply to full-priced products only and exclude the following:
  • Products marked as sale
  1. In some cases we may refuse to accept an order from you, as a result of one or more of the following:
  • The product you ordered not being in stock. In this case you will be automatically refunded for the product ordered.
  • Our inability to obtain authorisation for your payment.
  • The identification of a pricing or product description error.
  • The use of coupons with Green Friday already discounted amount.
  1. Currently, we have increased operations to manage the increased volume of orders experienced during this busy shopping period. Please be aware that there may be delays from our delivery partners which are out of our control. Currently, we have been advised by our delivery partners that some areas are experiencing delays.
  2. Once your order is received by us you will be sent an order confirmation email. Once your order is processed and packed you will receive an email notifying you of the delivery details. This email will also include your tracking number for tracking your parcel DPD.
  3. As our teams are managing the increased volumes, we ask that you monitor your delivery timeline first by tracking it with the designated courier before getting in touch with us about any delays. Of course, if there is an issue with the status of your order you can get in touch with our Customer Service Team by emailing and they will be happy to help.

Consequences of a breach of the Terms by You

    1. Without prejudice to any rights which accrue to, or are held by, the Company under the Terms, if you breach the Terms in any manner the Company reserves the right to take any such action as it deems appropriate in its sole discretion to deal with such breach, including but not limited to suspending or denying your access to the Website, blocking any access attempts from your IP address, notifying your internet service provider to request that they block your access to the website and/or bringing the appropriate legal proceedings against you.

Assignment of Rights

    1. The Company may at its sole discretion and without notice to you transfer, licence, assign, sub-contract or otherwise transfer in any other form in whole or in part the Company’s rights and/or obligations under the Terms to any third party. You may not transfer, licence, assign, sub-contract or otherwise transfer in any other form in whole or in part your rights and/or obligations under these terms and conditions.


    1. If any of these conditions, terms, rights or obligations set out in the Terms shall be deemed invalid, void, or for any other reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining conditions, terms, rights or obligations.

Entire agreement

    1. Without prejudice to any other policies and or terms set out by the Company in the Website, including but not limited to terms addressing payment, delivery and shipment, the Terms constitute the entire agreement between the Company and You in relation to your use of the Website and your purchase and use of the products, and supersede all previous agreements in respect of the Website and Products.

Governing Law

  1. The Terms will be governed by and construed in accordance with the law of the Republic of Ireland and any and all disputes relating to the Terms, the Products and your use of the Website will be subject to the exclusive jurisdiction of the Irish courts.


  1. You may return unopened items within 14 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect item, etc).
  2. You should expect to receive your refund within 15 working days of giving your package to the return shipper, however, in many cases the time period will be less. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request.

Cancelling Order

  1. If you need to cancel or return an item, please click here and fill in the cancellation/return document with your order number and details about the product you would like to return. We will respond quickly with instructions on how to cancel/return items from your order.